Privacy Policy

Privacy Policy

Last updated: 02/05/2026

GoCleanMe (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect personal information that you voluntarily submit through our website forms. This may include:

  • Service request details or messages
  • Name
  • Email address
  • Phone number

2. Purpose of Collection

We collect personal information for the following purposes:

  • To review and respond to your service request
  • To connect you with relevant independent local service providers
  • To communicate with you regarding your inquiry

GoCleanMe does not directly provide cleaning services. We operate as a lead generation and connection platform that facilitates introductions between users and independent third‑party contractors.

3. Consent

By submitting personal information through this website, you consent to the collection, use, and disclosure of your information for the purposes described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.

4. Disclosure of Information

Your personal information may be disclosed to third‑party contractors or service providers solely for the purpose of responding to your request.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We do not guarantee the availability, qualifications, licensing, insurance, or performance of any third‑party contractors.

5. Data Storage and Safeguards

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

7. Cookies and Analytics

Our website may use cookies and analytics tools to better understand how visitors use the site and to improve functionality and user experience. These tools may collect non‑identifying information in accordance with their own privacy policies.

8. Third‑Party Servicessent

We may use third‑party services such as website hosting, form processing, email delivery, and analytics providers. These service providers may process personal information on our behalf and are required to protect it in accordance with applicable privacy standards.

9. Access and Correction

You have the right to request access to your personal information and to request corrections if the information is inaccurate or incomplete, subject to applicable legal limitations.

Requests may be submitted using the contact information below.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us at: info@gocleanme.ca